About This Course

Process mining is a technique that reconstructs the workflows of organizations from the information that the logs and information system databases collect.

By reconstruction, we mean a visualization of the workflow, in the form of sequences of connected activities that indicate the direction of the process as it progresses

In this course you will learn in depth what process mining is, and how it can be applied in industrial environments.

You will be able to understand the basic concepts of process mining, how it can be applied in practice, the challenges that you can expect and how to overcome them, and the type of results you can expect from this type of initiative.

In addition to this you will learn:

• How to approach a process mining project

• How to identify and prepare the needed data

• What analysis methods you can apply

• How to build dashboards based on your analysis.

You will also have the opportunity to explore some practical applications for manufacturing and industrial operations through an in depth presentation of several real life case studies.

Course Structure

The course structure is designed to follow the typical steps of a process mining project.

It starts with an overview of what the discipline is and its basic concepts to lay the foundation for the rest of the course.

You will then learn how to apply process mining the general methodology used in these types of projects.

Together with this we will describe the most common applications, and the challenges that you are bound to encounter when approaching a process mining initiative, and how to overcome them.

From here on, the course follows the different phases of a process mining project, and how they are applied:

• Data preparation, where we analyse the different data sources and identify how it can be used to create a coherent view of the execution of the process. We will also discuss what happens if there are gaps in the data and different options to overcome these

• Process analysis, where once we have mined the process data, we analyse the performance of the process. Here we will show different methods of analysis and how to identify improvement opportunities

• Monitoring and dashboarding, where based on the analysis of process execution, we describe the different types of dashboards we can use to supervise performance

Finally, we will present several case studies of how process mining has been applied in industrial environments, which will include the discussion of the approach, the challenges, and the results obtained

Contents

• Introduction to process mining

• Process Mining Applications and challenges

• Data requirements and preparation

• Data analysis methods

• Process monitoring and dashboards

• Case Studies in industrial environments